Policy information and T&Cs

policy-information

Our Policy

At our site, we don't collect personally identifiable information from individuals unless they provide it to us voluntarily. Most features of our site require you to specifically agree to provide us with identifiable information, such as asking to be put on our mailing list, and we may contact you from time to time.

Most features of our site require you to sign up to use. And, if you do sign up, we use the information you supply for the purpose of providing the information or services you request. Because of the volume of requests we receive however, we may have to give your name, email and postal addresses to a fulfillment house or distributor of our products. On our behalf they will provide you with the information or products in which you expressed an interest. Our site sometimes includes notices of sweepstakes or other promotions we are conducting, and we may permit you to send your entry electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner).

You have the right to request a copy of the personal information we may hold on you. You also have the right at any time to instruct us to correct or update your personal details, or to ask us to remove them from our records.

Terms and conditions

IMPORTANT! PLEASE READ THIS LEGAL STATEMENT CAREFULLY BEFORE USING THIS SITE.

Your use of this site and the information available on this site is subject to the following terms and conditions:

Ownership

This site is owned, operated and maintained by KIMBERLY-CLARK CORPORATION on behalf of the Kimberly-Clark group of companies ("Kimberly-Clark") and has been created for your information, education, entertainment and communication. This site and all perceptible components hereof, including without limitation text, images and audio, are copyrighted by Kimberly-Clark.

Restrictions on Use

This site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit or modify in any way all or any part of this site.

Trademark Notice

All names, logos and trademarks are the property of Kimberly-Clark or have been used with permission. You may not use any of such materials for any purpose without the express written agreement of Kimberly-Clark or the trademark owner.

Unsolicited Ideas

Kimberly-Clark is eager to receive your comments and answer your questions about our products and our company. However, we are not seeking, nor can we accept, unsolicited ideas, suggestions or materials relating to the development, design, manufacture or marketing of our products. By adhering to this policy, we hope to avoid subsequent misunderstandings with members of the public who submit comments or ideas relating to products or concepts developed by Kimberly-Clark's employees. Should you become employed by Kimberly-Clark, none of the materials provided in this site constitute or should be considered part or all of an employment contract.

Links and dealings with other companies

This site provides links to other web sites and information about other companies and other resources, such as content in the Out and About directory. Because we have no control over these sites and resources, you acknowledge and agree that we are not responsible for their availability that-left we do not endorse the contained content or are responsible or liable for any content, products, services or other materials on, or available from them, or any damage or loss incurred in connection with their use.

Please also note that your correspondence, business dealings (including payment and delivery of any goods or services, and any other related terms, conditions, warranties or representations), or participation in promotions with advertisers and other companies found on or through our site, including the Out and About directory, are solely between you and such advertiser or company. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of such dealings or the presence of such advertisers or companies on our site.

Disclosure and Use of Your Communications

Postings to this site and electronic mail delivered to Kimberly-Clark are not confidential and Kimberly-Clark shall not be liable for any use or disclosure thereof. All communications and other materials (including, without limitation, unsolicited ideas, suggestions or materials) you send to this site or to Kimberly-Clark by electronic mail are, and shall remain, the sole and exclusive property of Kimberly-Clark and may be used by Kimberly-Clark for any purpose whatsoever, commercial or otherwise, without compensation.

DISCLAIMER OF WARRANTIES

KIMBERLY-CLARK MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT (TEXT AND IMAGES) OF THIS SITE. TO THE EXTENT PERMISSIBLE BY LAW, KIMBERLY-CLARK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, KIMBERLY-CLARK DOES NOT WARRANT THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF COMPUTER "VIRUSES."

Limitation of Liability

Kimberly-Clark shall not be liable for damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this site or your use of, or reliance upon, this site or its contents. In addition, Kimberly-Clark has no duty to update this site or its contents and shall not be liable for any failure to update it. Further, Kimberly-Clark is neither responsible nor liable for your use of other web sites which you may access via certain links within this site. These links and other "resources" referenced on this site are provided merely as a public service to users of the World Wide Web and inclusion in our site does not constitute an endorsement by or affiliation with Kimberly-Clark.

Other

Kimberly-Clark, in its sole discretion, reserves the right to (1) change this Legal Statement, (2) monitor and remove postings, and (3) discontinue site availability at any time without notice. If any term, condition, or provision of this Legal Statement is determined to be unlawful, invalid, void, or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby. This Legal Statement constitutes the entire agreement between you and Kimberly-Clark relating to the subject matter herein. By using this site, you are acknowledging your consent to the foregoing terms and conditions.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.

Contact us

Write to us:

Kimberly-Clark Ltd,
1 Tower View,
Kings Hill, West Malling,
Kent
ME19 4HA

 

Call us:

UK: 0800 626 008
ROI: 1800 626 008
Opening Hours:
Monday to Friday 9am-5pm
except Thursday 9am-3pm

Click here to email us 

Sustainability

Huggies® Pull-Ups® and our makers Kimberly-Clark are committed to making our products more sustainable. And we’re proud of what we have achieved so far; for instance, Kimberly-Clark has been named as one of the ‘World’s Most Ethical Companies’ by the Ethisphere Institute for 2 years in a row.

Disposable potty training pants provide a safe, convenient and hygienic way of helping parents to enjoy day-to-day life with their toddlers, while ensuring that they receive great skin care in the most comfortable way. And, although reusable and disposable nappies have been shown to have an equivalent environmental performance[1], it’s important for us to continue to work on reducing the impact of our Huggies® Pull-Ups® products on the environment.

Here are just some of the ways we are working towards making this happen:
  • Huggies® Pull-Ups® aims to reduce carbon emissions and cut waste by using lightweight materials, increasing manufacturing efficiency, reducing packaging and transport impacts and using certified natural or recycled materials where possible.
  • Huggies® Pull-Ups® training pants are made from around one quarter natural materials and Huggies® wipes are made from two thirds natural materials.
  • The fluffy absorbent fibres in Huggies® Pull-Ups® training pants and wipes are made from wood pulp sourced only from suppliers with a sustainable forestry certification - nothing comes from forest areas requiring protection such as primary tropical rainforests.
  • Huggies® Pull-Ups® has been working towards reducing carbon emissions, increasing energy efficiency, and cutting out waste since 1995 when Kimberly-Clark launched its first environmental vision programme.
  • We are working hard to reduce our environmental impact by partnering with a number of European environmental organizations in order to measure and lower our footprint.
  • All the brown boxes used to transport Huggies® Pull-Ups® nappies and wipes from our plants to retailers are made from 80% recycled material.
  • Huggies® Pull-Ups® manufacturing sites all aim to send no manufacturing waste to landfill. We met this goal in our European mills in 2012.
  • Kimberly-Clark has and will continue to design its Huggies® Pull-Ups® products to be compatible with all major waste streams.


[1] Study by the UK Environment Agency, Department of Environment Food and Rural Affairs (DEFRA) and Waste Resource Action Programme (WRAP) (update released in October 2008) - "An updated lifecycle assessment study for disposable and reusable nappies" – concluded that overall no system clearly had a better or worse environmental performance.